Frequently Asked Questions
What training and machine quality are you using?
Mr Extreme Clean is certified with IICRC (Institute of Inspection Cleaning and Restoration Certification) and uses the latest tools and equipment to ensure the best possible results. We also believe in continual improvement in an effort to maintain the best services available.
Are the products you use safe?
Yes. The products that we use are entirely safe and child/pet friendly. We have material safety data sheets on all products that we use and our range of environmentally friendly and biologically active cleaning solutions, clean without compromising performance or safety.
What about pets and children?
Again, all the products that we will use are non-toxic, Eco-friendly solutions manufactured from 100% natural plant based materials. Pets and children are completely safe, although we do recommend that they are kept away from carpets and furnishings until they are completely dry.
Will you remove all my stains?
Let me start by defining the difference between a spot and a stain: a spot- is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fibre) A stain- is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ the fibre and has changed or damaged the fibre itself) Leaving some stains very difficult or impossible to remove.
We offer a variety of payment options. Cash, EPTPOS, Visa and Mastercard.